How
can I enroll a new claimant for PMOA’s program?
You can use our easy secure online referral
service or you can call our toll-free telephone number and speak to
an account representative, you could also fax the referral information
to our toll-free fax line
How do you contact new claimants about PMOA
and their services?
We send letters to new claimants explaining
our program and services. We also try to reach the claimant via telephone
to personally speak to the claimant and explain services and answer
any questions that they may have. If requested we will send letters
about our program to the claimant’s physician or attorney.
Do you service Spanish speaking claimants?
Yes, we have customer service representatives that are fluent in Spanish and
ready to assist claimants with their needs
How can I get prices for medications, supplies
or equipment?
Because of the ever changing prices of medication
and the different types and needs of equipment and supplies, it is difficult
to keep a listing online. Please call or e-mail
a price request and we will be more than happy to assist you. When requesting
prices for medication, please have drug name, strength, and quantity
available.
Where can I get information about certain medications
a claimant may be taking?
Please call us and speak to any of our experienced pharmacist.
How do you ship claimant’s medication and supplies?
We try to get patients their medications in
a timely manner (2-3 business days). We ship nationwide via UPS, Airborne
Express, and USPS Priority Mail. Most medication orders will require
an adult signature for release of package.
Is there a charge for shipping?
No, unless special shipping is required and
it is approved by the appropriate person
How do claimants transfer prescriptions to
PMOA?
Have the claimant’s call our toll-free number
and we will explain the rest. Please have the Pharmacy’s name, drug
name, quantity, strength and RX number available when calling.
What are your regular business hours?
We are open from 8:00a.m. to 6:00 p.m. CST
Monday-Friday. We follow the UPS holiday schedule
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